HORRIBLE; DISRESPECTFUL LIARS
This place is without a doubt the WORST PLACE We have EVER camped at. Location was ok. Accommodations were so-so and overpriced considering the complete lack of services provided by the “staff” and the ABSOLUTELY DEPLORABLE way We were treated. The advertised “inclusion policy” … stating that guests are forbidden to engage other guests in a threatening manner or say things that are offensive to other classes of people is totally ignored - might as well not even have an “inclusion policy”.
Me and My Service Dogs were assaulted in multiple ways by staff and two of their guests AND their children. That’s Right … these “guests” allowed their SMALL CHILDREN to disrespect Us. Then make up a bunch of “rules” concerning Service Dogs that DONT EVEN EXIST. After these other guests assaulted Me and My Dogs in the pool area, bc- according to those “guests” Service Dogs “aren’t allowed in the pool area” and then her husband attempted to PHYSICALLY ASSAULT ME - the “manager” actually backed ME (bc she HAD to) stating that Service Dogs ARE allowed in the pool area - they still did nothing to discourage their assaultive guests behavior as per the “inclusion policy”. Instead this manager opted to somehow BLAME ME AND KY DOGS - fabricating stories about “complaints” about My Dogs (which were NEVER brought to My Attention until AFTER We were assaulted by their other guests- all lies of course in an attempt to blame Us for their behavior and actions.) They have NO security protocol !!!